Item Coversheet
Town of Miami Lakes
Memorandum

To:Honorable Vice-Mayor and Councilmembers
From:Mayor Michael Pizzi
Subject:Citizen Input and Customer Service
Date:7/26/2016

Recommendation:
In order to maximize public input, I would like to do a comprehensive citizen survey and input campaign where we can reach out to the people and obtain an objective evaluation of everything that we do as a municipality. I would like us to be proactive and use every available resource in conducting a comprehensive survey of citizen satisfaction on everything from tree trimming to potholes, traffic to community policing, permitting and every other service we provide. I would to like to provide the public with the maximum opportunity to give input into the level of service provided in every area.

Fiscal Impact: High ~ $25k